Accountancy
125 Agriculture, Fishing
1 Finance, Insurance
91 Call Centres
1 Catering & Hospitality
77 Construction, Property
120 Customer services
77 Defence/Armed Forces
73 Education
3 Electronics
69 Engineering, Manufacturing 117 Graduate, Trainees
63 Healthcare & Nursing
91 Human resources
77 IT & Internet
458 Legal
54 Management consultancy 60 Marketing, Advertising, PR 64 Media, Creative
4 Non-profit, Charities
1 Public sector & Services
11 Recruitment sales
81 Retail, Wholesale
52 Restaurant & Food Service 7 Sales
128 Science
9 Secretarial, Administration 20 Security
0 Senior appointments
4 Telecommunications
2 Transport, Logistics
7 Travel, Leisure, Tourism
27 Other
69
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: IT & Internet Vacancy 399 |
Post:Dutch Technical Support Representative
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
London
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The announcement text: |
POSITION: Dutch Technical Support Representative REPORTS TO: Team Leader STARTING SALARY: €Excellent Package START DATE: 1st August 2005
OBJECTIVE: Provide responsive and competent telephone support to customers in areas of product features, installation, use, and usability for the specified photography products(s).
RESPONSIBILITIES: Provide a high level of professional, competent technical support to all customers Ensure that the department goals of problem response and problem duration are met by keeping your assigned open call queue current. Provide telephone support a minimum of 7 hours daily and fill in on the phones for others in accordance with the "all hands on deck" philosophy. Maintain customer satisfaction according to the current level of measurement for this position. Maintain a satisfactory level of technical product knowledge in the specified photography products and become knowledgeable in new products as assigned. Act in a mature and professional manner towards customers, vendors and other employees.
REQUIREMENTS: Fluency in English and Dutch required PC experience and a knowledge of MS DOS and MS Windows. Strong aptitude for problem solving. Demonstrate the ability to effectively communicate with customers over the phone. Demonstrate the ability to provide good customer care.
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Contact information |
Employer: |
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Email: |
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Phone: |
0131 555 0284
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Publication date: 2009-03-22 14:24:32
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